The measures we're taking to provide peace of mind
In a short period of time, so much has changed about our lives—how we work, how we communicate, how we move around our communities, and how we think about the world. The past few months have been different—and difficult—for every single one of us.
In March 2020, we led the industry in rapidly bringing all our travelers home. We went above and beyond federal, state, and international guidelines to get students out of harm’s way. We have been closely monitoring the COVID-19 situation around the world. As we prepare for our upcoming programs, our goal is to provide you a meaningful experience while exploring the world as safely as possible on an EF Gap Year program. However, given the evolving situation, we have put policies into place to provide flexibility and give you peace of mind in planning your upcoming gap program.
Please view our Interruption Policy as noted in EF Gap Year’s Terms and Conditions.
EF will suggest an alternative itinerary and the student will have 14 days to make the decision to cancel or join to the new program. If the student chooses to cancel within that 14-day window, they will receive back all monies paid to EF. If the student chooses to reschedule and the program price is lower than the original program, the difference will be refunded.
Based on information and guidance from the U.S. Department of State, we are currently requiring all travelers visiting destinations with a Level 4 Travel Advisory due to COVID-19 to be fully vaccinated. Full vaccination is defined as at least two weeks since the second dose of a two-dose vaccine or one dose of a single-dose vaccine.
Additionally, vaccination is required if the tour destination requires it.
At a minimum, we require all travelers to either receive a negative COVID PCR test within 72 hours of their tour departure or to be fully vaccinated. Some destinations may also require vaccinated travelers to present a negative COVID test upon entry. If a traveler receives a positive COVID test within 72 hours of departure they may not travel on tour and will be rebooked.
In addition to pre-tour testing, the United States Centers for Disease Control currently requires all travelers to provide a negative antigen or PCR COVID test before boarding international flights into the U.S regardless of vaccination status. This test must be taken no more than 72 hours before departure. EF is currently facilitating traveler testing to meet this requirement.
Travelers are responsible for all COVID testing costs and must be prepared to show test results to any parties that require them on tour including, but not limited to, airlines and other suppliers.
We require all travelers to wear a mask on tour when required by local law, other relevant authorities, or at the direction of their Tour Director or EF staff. We are currently requiring all travelers to wear masks when on all tour buses. At this time, travelers who have been vaccinated and/or recently recovered from COVID are not exempt from wearing masks.
Travelers are expected to comply with safety measures outlined in our Safe Traveler Agreement 14 days prior to departure as well as all local guidelines and regulations. See the current version of the agreement here. Our global team has worked hard to make our programs the safest way to see the world.
Some aspects of your tour experience might be impacted by local restrictions such as businesses operating at reduced hours and/or reduced capacity. In some rare cases, we may need to adjust the itinerary.
If you are either diagnosed with COVID-19 while on tour or required to quarantine on account of COVID-19 while on tour, EF will provide or arrange for support including lodging, meals, translation services, and more at no additional cost.
If you have more questions, give us a call at 1-800-726-9746 during these hours:
Monday–Friday, 9am–5:30pm ET.
Provided to all travelers
If a traveler is either diagnosed with COVID-19 while on tour or required to quarantine on account of COVID-19 while on program, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour quarantine period:
We have remained agile over the past year, updating program itineraries and plans to adapt to our changing world. As the global situation continues to evolve and we get closer to departure, guidelines will be updated to reflect any on-the-ground realities of your chosen destinations, so we encourage you to check back often.
In the meantime, don’t hesitate to reach out with any questions or concerns. We’re here to help.