We're taking steps to ensure peace of mind.
In a short period of time, so much has changed about our lives—how we work, how we communicate, how we move around our communities, and how we think about the world. The past few months have been different—and difficult—for every single one of us.
In March, we led the industry in rapidly bringing all our travelers home. We went above and beyond federal, state, and international guidelines to get students out of harm’s way. We have been closely monitoring the COVID-19 situation around the world. As we prepare for our upcoming Fall and Spring programs, our foremost goal is to provide you a meaningful experience while exploring the world as safely as possible on an EF Gap Year program. However, given the evolving situation, we have put policies into place to provide flexibility and give you peace of mind in planning your upcoming gap program.
For Semester and Year EF Gap programs departing Fall 2020, we have extended our Risk-Free Cancellation period, giving Travelers the option to cancel anytime through August 31, 2020. For cancellations made prior to August 31 for Fall and Year 2020 departures, the Total Program Fee and the Global Travel Protection Plan will be fully refunded. For Spring 2021 travel, the Risk-Free Cancellation period is through October 31, 2020. For cancellations made prior to October 31 for Spring 2021 departures, the Total Program Fee and the Global Travel Protection Plan will be fully refunded. Non-refundable fees include declined credit/debit card fees, late payment fees, returned check fees, and stop payment fees. If you choose to cancel your participation after the Risk-Free Cancellation period, our Standard Cancellation policies apply.
Please view our Interruption Policy as noted in EF Gap Year’s Terms and Conditions.
For Fall 2020 departure only, we are excited to offer you a Costa Rica “Fill the Gap” immersion program. This Gap program is closer to home, features one destination, a later departure date, and a shorter duration; but retains the combined service, language and leadership components for which EF Gap programs are known. You can also earn college credits! Bookings for this program may be cancelled by August 31st for a refund of the Total Program Fee and the Global Travel Protection Plan. If you choose to cancel your participation after the Risk-Free Cancellation period, our Standard Cancellation policies apply. In addition, you have the option to purchase added protection via EF Gap Year’s Global Travel Protection Plan Plus for an additional fee which allows you to cancel your enrollment up to 24 hours before departure and receive a refund of the Total Program Fee (minus the $500 Application Fee). Non-refundable fees also include declined credit/debit card fees, late payment fees, returned check fees, stop payment fees, Global Travel Protection Plan or Global Travel Protection Plan Plus.
Your health and safety remain our top priority. As the global situation continues to evolve and we get closer to departure, guidelines will be updated to reflect any on-the-ground realities of your chosen destinations, so we encourage you to check back often.
In the meantime, don’t hesitate to reach out with any questions or concerns. We’re here to help.